The Skinny Confidential
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Votes on activity by The Skinny Confidential-
What is your refund & return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it,...
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There is an issue with my order/product. Who should I contact to fix this?
You can contact us by email support@shopskinnyconfidential.com.
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Where does The Skinny Confidential ship to?
We currently ship to the US, Canada, UK, Australia, New Zealand, and Europe with additional shipping charges based on location indicated at checkout.
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How can I pay?
We accept all major credit cards, PayPal, and Apple Pay. Whichever way works best for you, we’re down.
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Service Your Ice Roller So It Never Squeaks
sometimes the Hot Mess Roller gets a little squeaky, here’s what to do: 1) 🍓 use an oil of your choice (we like the Ice Queen Face Oil, grape seed oil spray, or avocado oil) 2) 🧊 add a few drops or...
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How to clean your HOT MESS ICE ROLLER:
Step one: wet wash cloth 🧼 Step two: add some soap & get sudsy Step three: using the cloth, gently wash the roller, cleaning all around the hinges & hot pink edge 🛁 Step four: rinse roller under f...
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How cold is THE HOT MESS ICE ROLLER?
The coldness of THE HOT MESS can vary depending on the environment 🦋 everyone has a personal preference so here’s a quick breakdown: 🧊 FREEZING: add to freezer (gets colder the deeper u put into ur...
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What makes aluminum retain cold longer?
Most metals retain cold much better than other materials like plastic and polyurethane because they’re good thermal conductors. We chose aluminum as it’s a cleaner metal that does not rust while be...
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How much does THE HOT MESS ICE ROLLER weigh and why is this important?
The tool weighs in at over half a pound (9.9oz to be exact!). When getting professional facial manipulation, you have a pair of strong hands working over your face. The way to emulate that techni...
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How can I check the status of my order?
Excited to get your hands on the latest Skinny? To check the status of your order, just check the tracking information provided in your confirmation email.